ASCEND FABRICATIONS

By using our site, you are agreeing to the following:

 

Lead Times:​

• Current ESTIMATED lead times are:

  • 4-7 weeks for WELDED front bumpers.

  • 4-7 weeks for WELDED rear bumpers (base only) +0-3 weeks for swingout.

  • 1-3 weeks for DIY bumper kits.

  • 0-2 weeks for V2 Frame Brackets. +0-4 weeks for powdercoat depending on if we have coated ones stocked.

  • 0-2 weeks for GX470 headlight fillers.

  • 0-2 weeks for gear. 

  • Powdercoating typically adds 2-4 weeks on top of regular lead times to welded front/rear bumpers.

• Lead times may be extended without notice during a sale or new product release when we have a sudden surplus of orders.

• During a preorder for new product release, lead times will go into effect after we receive stock from our supplier.

• If you order gear with an armor product, they will ship together and the armor lead time will apply to the whole order.

• Lead times are only an estimate and may vary depending on material availability and current workload. We will try to process your order as soon as we can and beat our estimated lead times whenever possible. For updates on your order please contact with your name and order number.

• Lead times do not include shipping transit times.

• If you would like to process an order but don't feel comfortable paying the full amount and then waiting on our lead times for it to be built, you are welcome to put down a 25% deposit on the order (to partially cover materials) and it will be entered into the production schedule. You will then be contacted when your order is ready to ship and for you to pay the remaining balance plus shipping charges. However you must contact us for a custom invoice. 

• Deposits can NOT be applied towards custom or modified parts. Those must be paid in full up front.

​

DIGITAL DOWNLOAD LICENSING AGREEMENT:

• By purchasing / downloading / using our 3D scan files, you are agreeing to the following:

  • The files are owned by Ascend Fabrications and we retain copyright and intellectual property rights. You do not obtain ownership of the IP or copyright by purchasing.

  • Unauthorized distribution to organizations outside of the original purchaser is strictly forbidden and liable to be punished to the full extent of the law. You will NOT share, resell, give away, or distribute the files to others that have not purchased themselves. If we determine you’ve done so, we reserve the right to take legal action.

  • ALL SALES ARE FINAL! Since this is a digital download and not a physical product, there are no returns, exchanges,  refunds, or warranty.

  • No guarantee in the scan being complete, error free, perfectly accurate, or having the exact feature you are wanting. Each scan is of a real world product/vehicle and will not be exactly the same as the next. There may be areas of rust, debris, damage, or misaligned parts. Also many vehicle scans may have differences depending on year and trim level.

 

Shipping:

• All modular front bumpers and DIY kits are shipped UPS ground and can be delivered to residential addresses.

• Large single piece welded bumpers, or orders that have more than one large item, will ship LTL freight. It will be palletized and delivered to the FedEx freight terminal closest to your location for you to pickup. You will receive tracking information once it ships. Once it arrives at your local terminal you will be contacted by the carrier to schedule pickup. Or if you have a commercial business address with loading dock and/or forklift, we can send it directly there. Please let us know if you have a commercial address, otherwise it will be sent to and held at the terminal for pickup. We can also send it to a residential address, however liftgate and additional surcharges will apply. You also must be in a location that's easily accessible by semi.

• Smaller parts may be shipped either UPS ground, USPS priority, or standard post.

• Once a part ships you will receive tracking information via email.

• Orders that ship standard post, such as stickers, will not receive tracking information.

• In case of damaged or lost shipments, you must contact the carrier for claims. We package the parts appropriately but once they leave the shop any mishandling by the carrier is out of our control. We will be happy to assist but it is ultimately up to the customer to report and file any claims.

• Free local pickup at our shop in Stillwater, MN is available.

• Our flat rate shipping options are only available for the lower 48. If you are outside the lower 48 and would like to order, please contact us for a shipping quote and invoice.

 

Returns:

• "Built to order" parts, such as welded front/rear bumpers, are not eligible for return. With exception to returning due to manufacturer defect or receiving the wrong parts.

• "Stocked" parts, such as DIY bumper kits and GX470 headlight fillers, are eligible for return. However it must be within 30 days of the original ship date. Anything past 30 days is not eligible for returns.

• You must contact us for permission prior to shipping any parts back.

• All returns are subject to a 20% restocking fee.

• All parts must be packaged appropriately and in the same box they were originally shipped in.

• All parts must be in the same condition they were received in. Parts that have been installed on vehicles and used or modified in any way are not eligible to be returned.

• Any parts that arrive to us damaged due to poor packaging will be assessed and damages deducted from the refund amount.

• Any custom or modified products are not eligible for return.

• Original shipping charges are not eligible for refund.

• Customer is responsible for any return shipping charges. Tracking information must be provided once dropped off with the carrier.

 

Cancelation:

• "Built to order" parts can be canceled ONLY if we have not started to build/weld them. Once we start welding, the order can not be canceled.

• "Stocked" parts can be canceled at any time.

• Orders can NOT be canceled once they are shipped.

• All canceled orders are subject to a 10% cancellation fee that covers our website transaction fees.

• Any custom orders will be assessed and the refund amount will be at our discretion. If custom parts were ordered for the build, the cost of those parts and potentially a design charge will not be refunded.

• Invoiced orders that put down a deposit may be canceled. However depending on where we are in the build process you may loose your deposit if we have already started welding.

• If you can find someone to take over your order, that is an option to cancel after we start welding. However depending on the selected options for the order and where we are in the build process, changes might not be possible.

 

Warranty:

• Check your products for any defects before installing them or throwing away the original packaging.

• We offer a limited warranty on all parts against major manufacturer defects for 30 days from the original ship date. If the claim is valid, we will attempt to repair or exchange the malfunctioning part. In the event that neither of those are possible, a refund will be given. However once installed on the vehicle and the product shows signs of off-road use, it is no longer applicable towards warranty claims. 

• Powdercoating will NOT be warrantied in any way from damage, scratches, rub marks, rust, or fading caused during shipping or from normal use. There may also be evidence of small scratches or weld splatter under the powdercoating that was caused during manufacturing.

 

Liability:

• All Ascend Fabrications armor products are intended for off-road use only. 

• They should be used safely and with good judgment. 

• Ascend Fabrications takes no liability in the event of damage, loss, or injury to the customer, their vehicle, or any other affected party during the installation or use (or misuse) of our products. 

• By installing our products, or by purchasing or driving a vehicle with our products already installed, you assume any and all risk and liability.

 

Privacy Policy:

• Ascend Fabrications will not share or sell any of the personal information you provide to us throughout the order process on our website or what you provide to us through any means of communication.

• If you have products installed at our shop, we have the right to photograph your vehicle highlighting any of said products after the install and then use them for marketing purposes / social media.

• If you send in product pictures you are consenting to us using them for marketing purposes / social media. But just because you send us some doesn't guarantee we will use them.

 

General Conditions:

• We reserve the right to refuse service to anyone at any time for any reason.

• We reserve the right to limit any of the products or services we offer to any single person or group.

• We reserve the right to discontinue any products without notice.

• We reserve the right to change the design or available options on a product without notice.

• We reserve the right to change the price of a product without notice.

• We reserve the right to change these policies/terms without notice.